Privacy Policy

1. Introduction
 
 
Whole Mind Psychiatric Care LLC (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website.
 
This policy applies only to information collected through our website and does not replace our HIPAA Notice of Privacy Practices, which governs protected health information (PHI) collected during clinical care.
 
 
 
2. Information We Collect
 
 
We may collect the following types of information:
 
 
A. Personal Information You Voluntarily Provide
 
 

• Name

• Email address

• Phone number

• Information submitted through contact or appointment request forms

 
 
Please do not submit sensitive medical details through website forms.
 
 
B. Automatically Collected Information
 
 
When you visit our website, we may collect:
 

• IP address

• Browser type

• Device information

• Pages visited

• Date and time of visit

 
 
This information is used for website analytics and performance improvement.
 
 
 
3. How We Use Information
 
 
We may use collected information to:
 

• Respond to inquiries

• Schedule or confirm appointments

• Improve website functionality

• Communicate important updates

• Comply with legal obligations

 
 
We do not sell or rent personal information.
 
 
 
4. Protected Health Information (PHI)
 
 
If you become a patient, your medical information will be protected in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and applicable state laws.
 
Clinical information is handled separately under our Notice of Privacy Practices.
 
 
 
5. Cookies and Tracking Technologies
 
 
Our website may use cookies or similar tracking technologies to enhance user experience and collect analytics data.
 
You may adjust your browser settings to refuse cookies if you prefer.
 
 
 
6. Data Security
 
 
We implement reasonable administrative, technical, and physical safeguards to protect information submitted through our website.
 
However, no method of internet transmission is 100% secure. We encourage patients not to submit highly sensitive information through unsecured forms.
 
 
 
7. Third-Party Services
 
 
Our website may use third-party services (such as scheduling platforms, analytics providers, or payment processors). These providers maintain their own privacy policies.
 
We are not responsible for the privacy practices of third-party websites linked from our site.
 
 
 
8. Children’s Privacy
 
 
Our website is not intended to collect personal information from children under the age of 13 without parental consent.
 
 
 
9. Your Rights
 
 
Depending on applicable law, you may have the right to:
 

• Request access to personal information

• Request correction of inaccurate information

• Request deletion of personal information (subject to legal limitations)

 
 
To make a request, please contact us using the information below.
 
 
 
10. Changes to This Policy
 
 
We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.